Terms of Service
Last updated: 5 July 2026
This is a convenience translation. In case of any discrepancy, the English version of this document prevails.
These Terms of Service (the “Terms”) form a binding agreement between you (the “Customer”, “you”) and Tunel LLC (“OSRMRoute”, “we”, “us”) governing your access to and use of the OSRMRoute websites, APIs, dashboards and related services (together, the “Service”). By creating an account, generating an API key, or otherwise using the Service, you agree to these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization.
1. The Service
OSRMRoute provides a routing and geospatial API offering, including route planning, distance and time matrices, map matching, geocoding, isochrones, route optimization and location clustering, together with a web portal for managing accounts, API keys and usage. The Service is provided over data derived from OpenStreetMap.
2. Accounts and API keys
You must provide accurate registration information and keep it current. You are responsible for safeguarding your account credentials and API keys, and for all activity that occurs under them. API keys are confidential; do not embed them in public repositories or client-side code you cannot control. Notify us promptly of any unauthorized use. You must be at least the age of majority in your jurisdiction to use the Service.
3. Acceptable use
Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. You must not misuse the Service, exceed or circumvent usage limits, interfere with its operation, or use it to violate any applicable law or the rights of others.
4. Plans, fees and payment
Access is offered under free and paid plans. Fees, quotas and features for each plan are described on our pricing page and may change on reasonable notice. Paid fees are billed in advance on a recurring basis and, except where required by law, are non-refundable. You authorize us and our payment processors to charge your chosen payment method. Taxes are your responsibility unless stated otherwise. We may suspend or downgrade access for overdue amounts.
5. Usage limits and quotas
Each API key is subject to a daily request quota and a per-minute burst limit associated with its plan. When a limit is exceeded, requests may receive an HTTP 429 response. We may apply reasonable technical measures to protect the stability and security of the Service.
6. Intellectual property
As between the parties, OSRMRoute and its licensors own all rights in the Service, including its software, documentation, and branding. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service in accordance with these Terms. You retain ownership of the input data you submit.
The Service returns results derived from OpenStreetMap data, which is licensed under the Open Database License (ODbL). When you display or redistribute results, you must credit “© OpenStreetMap contributors” and comply with the ODbL. You must not use the Service to extract or rebuild a substantial part of the underlying map database in a way that violates the ODbL or competes with the OpenStreetMap dataset.
7. Third-party data and services
The Service relies on open-source engines and third-party infrastructure. Third-party components are subject to their own licenses and terms. We are not responsible for third-party services outside our control.
8. Availability and changes
We aim to keep the Service available but do not guarantee uninterrupted operation. We may modify, suspend or discontinue features, and we may perform maintenance that temporarily affects availability. We may update these Terms; material changes will be communicated by reasonable means, and continued use after the effective date constitutes acceptance.
9. Disclaimer of warranties
The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. Routing, travel-time, geocoding and related outputs are estimates and must not be relied upon as the sole basis for safety-critical or emergency decisions.
10. Limitation of liability
To the maximum extent permitted by law, OSRMRoute will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total aggregate liability arising out of or relating to these Terms will not exceed the amounts you paid to us for the Service in the three (3) months preceding the event giving rise to the claim.
11. Indemnification
You will indemnify and hold OSRMRoute harmless from claims, damages and expenses arising from your use of the Service, your content, or your breach of these Terms or applicable law.
12. Term and termination
These Terms apply while you use the Service. You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or create risk to the Service or others. Provisions that by their nature should survive termination will survive.
13. Governing law and disputes
These Terms are governed by the laws of the Republic of Azerbaijan, without regard to conflict-of-laws rules. The courts located in Baku, Azerbaijan will have exclusive jurisdiction, unless mandatory law in your country of residence provides otherwise. Nothing in these Terms limits any statutory consumer rights that cannot be waived.
14. Miscellaneous
If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. These Terms are the entire agreement between the parties regarding the Service. We are not liable for delays or failures caused by events beyond our reasonable control.
15. Contact
Tunel LLC, Haydar Aliyev Ave., Caspian Sport & Business Center, Baku, Azerbaijan. Email: [email protected].
Questions about this document? Contact us at [email protected].