Terms of Service

In these Terms:

• “Service” — the OSRMRoute APIs (routing, distance/time matrices, map matching, geocoding, autocomplete, places, isochrones, route optimization, clustering and related endpoints), websites, dashboards, SDKs and MCP server.
• “Input” — the coordinates, addresses, queries and other data you submit to the Service.
• “Output” or “Results” — the responses the Service returns (routes, matrices, geocodes, isochrones, places, etc.).
• “Map Data” — third-party geospatial data underlying the Results, principally OpenStreetMap and Overture Maps data.
• “Application” — your website, app or system that calls the Service.
• “End User” — an individual who uses your Application.
• “Quota” and “Rate Limit” — the daily request allowance and per-minute burst limit of your plan.
• “Documentation” — our published API and product documentation.

OSRMRoute provides a routing and geospatial API offering plus a portal for managing accounts, API keys, billing and usage. You must provide accurate registration information and keep it current. You are responsible for safeguarding your account credentials and API keys, for all activity under them, and for using our key-restriction controls (allowed origins/IPs) where appropriate. Notify us promptly at [email protected] of suspected unauthorized use; we may suspend a compromised key. You must be at least the age of majority in your jurisdiction.

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to call the Service and use the Output within your Application during your subscription. All rights not expressly granted are reserved.

You must not, and must not permit others to:

• resell, sublicense, rent or redistribute the Service or raw Output as a stand-alone product or dataset, except under a written reseller agreement;
• use the Service to create, train, augment or improve any database, map or dataset intended to substitute for or compete with the Service, or to systematically extract Map Data for bulk redistribution;
• circumvent or exceed Quotas or Rate Limits, including by creating multiple accounts, rotating or sharing keys, or distributing calls to evade limits;
• reverse engineer, decompile or attempt to derive source code, except to the extent this restriction is prohibited by law;
• remove, obscure or alter any attribution, copyright or proprietary notice;
• publicly disclose benchmark or performance-test results of the Service without our prior written consent;
• interfere with or disrupt the integrity, security or performance of the Service.

Unlike proprietary map providers, and because the Service is built on open data, we permit you to cache and store Results for use within your Application, with no fixed time limit, provided that: (a) you retain all attributions required by Section 6; (b) you do not use stored Results to build a Derivative Database intended for redistribution (see Section 6); and (c) you comply with the underlying data licenses. We may require deletion of stored Results only where necessary to comply with law or an upstream data license.

The Results derive from open datasets, principally OpenStreetMap (licensed under the Open Database License, ODbL 1.0) and Overture Maps (whose themes are licensed under ODbL or CDLA-Permissive 2.0, and some address data under CC-BY-4.0). You are a downstream licensee of this underlying data and must comply with those licenses independently of these Terms.

Attribution: wherever Results are shown to End Users you must prominently display “© OpenStreetMap contributors” (linking to openstreetmap.org/copyright where feasible), together with any other source notices we specify in the Documentation (including Overture Maps Foundation attribution where applicable), in accordance with the OSMF Attribution Guidelines. Failure to attribute is a material breach of these Terms and may also breach the underlying data license.

Share-alike: ODbL’s share-alike obligations attach to a Derivative Database, not to an ordinary map or route displayed to a user (a Produced Work). If you extract and reuse Results to build your own database, you may be obligated to license that database under the ODbL. You are solely responsible for your compliance with the ODbL, CDLA and all third-party data licenses. We provide the Map Data “as available” and are not its licensor.

You retain ownership of your Input and your Application; we claim no ownership of them. You grant us a limited license to process Input solely to provide, secure and meter the Service. Any use of data for product improvement is limited to aggregated and de-identified data.

Where your Input contains personal data of your End Users (e.g. addresses or coordinates), you are the controller and we are your processor under our Data Processing Addendum. You are responsible for having a lawful basis to submit such data and for any required notices. Our handling of personal data is described in the Privacy Policy.

As between the parties, OSRMRoute and its licensors own all rights in the Service, including its software, engine configuration, SDKs, MCP server, Documentation and branding. These Terms grant no rights except as expressly stated.

If you provide feedback or suggestions about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify and incorporate it without restriction, attribution or compensation.

Access is offered under free and paid plans; fees, Quotas and features are described on our pricing page and may change on reasonable notice. Paid plans are billed in advance and renew automatically until cancelled. Payments are processed by Paddle.com Market Ltd and its affiliates (“Paddle”) as our authorized reseller and Merchant of Record: Paddle charges your payment method, collects and remits applicable taxes/VAT, and issues invoices. Taxes are handled by Paddle; refunds and cancellations are governed by our Refund & Billing Policy. Except where required by law, fees are non-refundable. We may suspend, downgrade or throttle access for overdue amounts.

Each API key is subject to a daily Quota and a per-minute Rate Limit. Requests over a limit may receive an HTTP 429 response, and we may bill overage or throttle where your plan permits. Our server logs are the authoritative record of usage, and we may verify usage and investigate circumvention of plan limits.

We may offer features designated beta, preview or experimental (which may include the MCP server and newer endpoints). These are provided “as is”, are excluded from any service-level commitment, may change or be withdrawn at any time, and should not be relied upon for production or mission-critical use.

We aim to keep the Service available and publish live status at status.osrmroute.com, but we do not guarantee uninterrupted or error-free operation, and no specific uptime is promised unless agreed in a separate written service-level agreement, in which case service credits (if any) are your sole remedy for downtime. We may perform maintenance that temporarily affects availability.

We may modify, deprecate or discontinue features. For material backward-incompatible changes to generally available API endpoints, we will use commercially reasonable efforts to provide at least 90 days’ prior notice via the changelog or email, except where a shorter period is required for security, legal, or third-party-data-license reasons (including upstream OpenStreetMap/Overture changes outside our control).

We may suspend your access, in whole or in part, immediately and without prior notice where reasonably necessary: for a security threat, a breach of these Terms or the Acceptable Use Policy, non-payment after any grace period, excessive load, or legal/sanctions reasons. We will restore access once the cause is resolved, where appropriate. Suspension does not by itself terminate these Terms.

These Terms apply while you use the Service. Either party may terminate for convenience (you by cancelling and ceasing use; we on reasonable notice). We may terminate or suspend for cause if you breach these Terms and fail to cure within 30 days (immediately for breaches of the Acceptable Use Policy, IP or sanctions provisions). On termination your license ends, your keys are revoked, and you must cease using and, where required by an upstream license or law, delete stored Results; accrued fees remain due. Sections that by their nature should survive (including 4–9, 17–21, 23 and 26) survive.

THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, TITLE AND NON-INFRINGEMENT. Map Data is not a complete or accurate representation of the real world. Routing, travel-time, distance, geocoding, address and related Output are estimates and must not be relied upon as the sole basis for any decision.

The Service is not designed or authorized for use as the sole basis for emergency dispatch, autonomous or assisted vehicle control, aviation or maritime navigation, or any other high-risk activity where an error could lead to death, personal injury, or severe environmental or property damage, in each case without appropriate independent verification and safeguards. You assume all risk of such use.

You will defend, indemnify and hold OSRMRoute harmless from third-party claims, damages, liabilities and reasonable expenses (including legal fees) arising from your Application, your Input, your use of Output, your violation of an upstream data license or attribution obligation, or your breach of these Terms or applicable law.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OSRMROUTE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL OR DATA. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR USD 50. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you, and nothing limits liability that cannot be limited by law.

Each party may access non-public information of the other. The receiving party will protect it with reasonable care, use it only to perform under these Terms, and not disclose it except to those with a need to know or as required by law. This does not apply to information that is public, independently developed, or rightfully received from a third party.

You represent that you are not located in, ordinarily resident in, or acting for a person in a territory subject to comprehensive sanctions from time to time, and that you are not on any applicable restricted-party or sanctions list (UN, EU, UK, or US OFAC). You must not use the Service in violation of applicable export-control or sanctions laws, nor for prohibited end-uses. Depicting a place in Map Data is a geographic fact and is distinct from providing the Service to a restricted person; you remain responsible for the lawfulness of your particular use, and we may geo-block or refuse access to comply with these laws.

Each party will comply with applicable anti-corruption and anti-bribery laws (including the U.S. FCPA, the UK Bribery Act and Azerbaijani law) and will not offer or accept improper payments in connection with these Terms.

Neither party may use the other’s name or marks without prior written consent, except that we may identify you as a customer in a customer list or case study, which you may decline by contacting us. Each party retains all rights in its own marks.

We respect intellectual-property rights. To report content you believe infringes your rights, contact [email protected] with the details required by applicable notice-and-takedown law; we will respond appropriately, including removing content and terminating repeat infringers. Complaints about underlying map data should be directed to the relevant open-data project (e.g. openstreetmap.org).

These Terms are governed by the laws of the Republic of Azerbaijan, without regard to conflict-of-laws rules. Before filing a claim, the parties will try in good faith to resolve it informally by contacting [email protected]. The courts located in Baku, Azerbaijan will have exclusive jurisdiction, unless mandatory law in your country of residence provides otherwise. To the extent permitted by law, and only as between business (non-consumer) parties, each waives any right to a jury trial and to participate in a class action. Any claim must be brought within one (1) year of the event giving rise to it, unless a longer period is required by law. Nothing limits statutory consumer rights that cannot be waived.

We may update these Terms. For material changes we will provide reasonable notice by email or in the dashboard before they take effect; continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Service.

Order of precedence: in case of conflict, an executed order form or written agreement prevails, then the Data Processing Addendum (for data-processing matters), then these Terms, then the Acceptable Use Policy, then the Documentation. These Terms, with the documents incorporated by reference, are the entire agreement regarding the Service. We may assign these Terms in connection with a merger, acquisition or asset sale; you may not assign without our consent. We are not liable for delays or failures caused by events beyond our reasonable control, including upstream data/provider outages (OpenStreetMap/Overture), internet or hosting failures, and government or sanctions actions (force majeure). Notice to you may be given to your account email. If a provision is unenforceable, the rest remains in effect; our failure to enforce a right is not a waiver. The parties are independent contractors; there are no third-party beneficiaries. You consent to electronic communications and to contracting by click-through acceptance. These Terms are published in several languages; the English version controls.

MAMMADOFF AGENCY LLC (TIN 7200653321), Baku, Azerbaijan. General & legal: [email protected]. Privacy: [email protected]. Abuse & IP complaints: [email protected].